Important information
It takes roughly less than one week to complete your handmade order. It is my hope you enjoy your unique piece of art for years to come. 💫
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Please review the frequently asked questions below before you make your purchase to ensure you understand what to expect.
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Do you take custom orders?
Yes! If you have a school color theme, a brand color theme, a sports team color theme, etc., any product can be customized.
How are your products made?
With a lot of time, and even more patience. All products are handmade and will each have their own unique character. Beaded pieces are handmade and sold individually (sometimes in batches when we have the inventory), so you will receive what is pictured. Resin pieces are handmade and are 1 of 1, meaning there will never be an exact duplicate created. Resin products may have bubbles, which is natural.
How do I take care of my purchase?
Resin is extremely strong and durable, however, it should be treated as ceramic and not knocked against hard surfaces like granite or rock. Most importantly, resin pieces should stay out of excessive heat/direct sunlight. Beaded products should never be subjected to harsh chemicals, cleaning products, lotions or beauty products. Beaded items are made with either wire, an elastic stretch cord or thermally bonded beading thread. While these are strong and mostly waterproof, your beaded pieces should not be pulled on or submerged in water.
What do you do to stay environmentally friendly and sustainable?
It is not only a goal- but a rule- to have as little waste as humanly possible. For example, we do not use single use plastic cups to mix resin, we use silicone reusable cups. We do not use single use mixers or stirrers, we use silicone spatulas that are reusable. Any resin products that are "mistakes" or are deemed not good enough in quality to send to a customer, we break down into pieces and make other creations instead of simply throwing them away. We reuse all containers our materials and supplies we purchase are shipped in. We shop local and from other small businesses for our materials, rarely from large corporations. All glitter used is eco friendly. Resin used is eco friendly. We hope that if any of our pieces customers have ordered from us are no longer needed or wanted after they have been used, they will gift to another person, or donate so they do not end up in our ground or our oceans. We also urge customers to reuse or recycle our shipping envelopes we send their orders in. We are actively working to change our packaging to strictly paper/cardboard. We always welcome more suggestions to better ourselves consistently and ensure we preserve our home here on Earth. To us, Earth Day should be everyday.
Do I receive the exact item as in the photo?
Most beaded pieces you will receive the item as shown as they are duplicated with the same exact matetials. Resin pieces are made to order and therefore could not be the exact duplicate. For example, the same colors and glitter may be used, but the ratio may vary or could be very slightly lighter/darker due to resin being unpredictable and unparalleled.
Some of your products show a specific length. How do I take my measurements?
Some of the anklets, bracelets, body chains, and necklaces will come with a clasp, meaning they are a specific length and are not stretchy. You can find out if the piece will fit you by using a piece of string, thread, or even dental floss. Wrap this around your wrist/ankle/body/neck and mark where it meets. Then, place it next to a ruler or tape measure to find out how many inches you will need. Most items marked "stretchy" are made with elastic and can expand to fit a range of sizes so measuring may not be needed.
Do you refund or can I cancel?
Because of the time and energy each piece requires, all sales are final. Sadly, cancellations, returns or exchanges cannot be accepted.
How fast is processing and shipping?
Your order will be shipping from the East Coast. Precise postage times are tricky to time exactly, however your order will always be shipped first class with USPS. Postal times can also vary depending on the location you need your product delivered to. Alas, items are always made within one week of your purchase, and then immediately shipped first class.
What if I didn't receive my package?
Each package is tracked and you will have a tracking number to confirm. If you have entered the wrong address, we cannot be responsible for the item and cannot refund your purchase. If your package shows it has been delivered but you do not have it, you will need to file a report with your post office before we can assist you. If the tracking suddenly stops, please contact us so we can find your package together.
Is your jewelry and hardware hypoallergenic?
We use beads from all over the world from various materials, recycled sterling silver and gold plated hardware, as well as eco-friendly resin. If you have allergies we always caution you to take this into account before making a purchase, just in case.
I see photos on your Instagram and TikTok but cannot find the products for sale on this website?
If you do not see the product(s) you are looking for under the shopping pages, they may have already sold, or are no longer available. You can always send us a message to inquire as we do welcome custom orders too.
How will my product(s) be packaged?
Each piece is individually wrapped in tissue paper and securely wrapped again a second time to avoid any breakage issues from the shipping process. If you order more than one piece, they may be wrapped together. If you need separate wrapping, or special wrapping, due to a gift order, just send an email and we will be happy to work with you.
This is a gift, is there a price that will show?
No prices or invoices are included in the package itself, only a business card and your product(s). If you would like a personalized note to be included, just send an email and we would be happy to include this for you.